What These FAQ Answers Actually Cover
Every answer on this page comes from real questions submitted through our live chat and account support channels. We organized them into clusters — account creation and identity verification, deposit and withdrawal mechanics for PayPal, Venmo, and Play+ prepaid cards, sportsbook access for NFL football and same-game parlays, and general platform navigation on both mobile and desktop. If your question isn't here,
live chat is open and staffed; you won't get a bot loop. We update these answers whenever our processes change, so the information you're reading reflects how the platform works right now, not how it worked six months ago. Players in Atlantic City and Detroit have flagged the same handful of questions repeatedly — those are the ones we've prioritized and answered
in the most detail below.
- PayPal
- Venmo
- Play+
- Live Chat
- State eligibility