Verify Your lockitin Account
Account verification is how we make sure the person requesting a withdrawal is the person who opened the account — it's a layer of protection that works in your favor. We ask for a government-issued photo ID and proof of address; most people use a driver's license and a recent utility bill or bank statement. Upload both documents through the secure portal
in your account settings and our review team works through the queue as efficiently as possible. Once verification is cleared, the hold on withdrawals is lifted and your account operates without additional document requests unless something on your account changes.
- Access the Verification Portal — Log into your account, go to Settings, and open the Identity Verification section to start the document upload.
- Upload a Government-Issued Photo ID — A state driver's license or US passport works. The image must be clear, unobstructed and fully in frame.
- Submit Proof of Address — A bank statement or utility bill dated within the last 90 days confirms your address matches what you entered at registration.
- Verification Confirmed — Once approved, your account is fully unlocked for withdrawals and we'll notify you by email when the review is complete.