Reference

Your Agreement With lockitin Starts Here

Every account opened on lockitin — whether you're placing a same-game parlay on Sunday's NFL slate or browsing the live dealer tables after the final whistle — operates under these terms and conditions.

Applies to all account activityCovers sports betting & casinoPayPal, Venmo, Play+ includedState-eligible accounts onlyLast reviewed and current
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lockitin Your Agreement With lockitin Starts Here
TERMS CONTACT PATHS

Reach Us About Your Terms Questions

If a clause is unclear, a transaction dispute has come up, or you need a copy of the terms version you agreed to at registration, our support team handles all of it. Players in Atlantic City and across eligible states can reach us through the same channels — no separate line for policy questions.

Live Chat Open the chat icon in your account dashboard for real-time help with terms questions, dispute clarification, or account policy — available during posted support hours.
Email Support Send a detailed question to our support address from your registered email. We'll respond with the specific clause or account record you need, usually within one business day.
Account Help Center Your account's Help section holds the current terms document, your acceptance timestamp, and a log of any version changes applied to your account since you registered.
ACCOUNT PROTECTION DETAIL

How We Handle Your Account Under These Terms

Our obligations under these terms aren't just legal language — they translate into concrete account practices you can verify. From how we store your identity documents to how we process a Venmo withdrawal request, every step follows the procedures described here.

Identity & Verification When you submit ID documents during registration or a withdrawal request, we store them under encryption and use them only to meet state-mandated verification requirements — never for marketing.
Data Retention Policy We retain account records, transaction logs, and wagering history for the period required by applicable state regulations. You can request a copy of your data by contacting support from your registered email.
Dispute & Correction Rights If you believe a wager was settled incorrectly or a PayPal or Play+ transaction was applied to the wrong account, open a dispute within 30 days via live chat or email — we'll review the server log and respond in writing.
Terms Version Control Every time these terms are updated, the prior version is archived with its effective date. Contact support to request the specific version in force on any past date relevant to your account activity.

Terms & Conditions — Common Questions

These are the questions we hear most often about how our terms apply to real account situations — from first deposit to withdrawal disputes.

The core account terms — identity verification, payment rules, and dispute rights — apply equally across both. Some state-specific restrictions may limit which product you can access, but your account agreement covers both sportsbook and casino activity.

You can close your account before the effective date of any change. We'll process your remaining balance back through your withdrawal method on file — PayPal, Venmo, or Play+ — within the timeframe stated in your account settings.

Contact our support team from your registered email and ask for your acceptance record. We'll send you the version that was active on your registration date along with the timestamp we have on file.

No. We're required to notify you by email before any material change takes effect. You'll receive the notice at your registered address with the effective date clearly stated so you have time to review it.

Open a dispute within 30 days via live chat or email support. Our team pulls the server-side transaction log and wager record, reviews both, and responds with a written finding — usually within one business day.

The base terms are the same, but state law can restrict which features or betting markets are available to you. Where a state rule conflicts with our standard terms, the stricter state requirement applies to your account.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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